Terms of Use

• Where can I find the milkshake! Terms and Conditions?

Merchandise

• Where can I buy milkshake! DVDs and CDs?

Events

• Is the Milkshake! Live 'Party Party' theatre tour coming to my town?

Mentions on milkshake!

• My child has drawn a picture, where should I send it?
• How do I get a picture on the gallery page of your website?
• How do I get a 'mini-milkshaker' shown on air?
• How do I get a 'pet of the day' shown on air?
• How do I get my child mentioned on milkshake!
• My school, preschool or nursery would like to be on milkshake! Would you like to film us?

Birthdays

• ★ Can I get my birthday card back?
• How do I get a birthday card read out on air?
• Why wasn't my child's birthday card shown?

TV schedule

• Is there a Milkshake TV schedule I can look at?
• Why has the milkshake! programme schedule changed?

Cookie policy

• How do I manage my cookies?
• Where can I find the milkshake! Cookie Policy?

Privacy policy

• Where can I find the milkshake! Privacy Policy?

Technical

• How fast does my internet connection need to be?
• What are the system requirements for my computer?
• What are cookies?

Show availability

• Why are some milkshake! shows not available to watch on the website?
• How long are shows available for?

Contact us

• How do I report something I've seen that's unsuitable for children?
• How do I contact Channel 5 Customer Services?
• What is the milkshake! email address?

Competitions

• Where can I find a list of competition winners?
• I've seen a competition featured on-air, where can I find details online?
• Where can I find the competition terms and conditions?
• How do I find out if my child has won a competition?
• Why wasn't my child's competition entry shown on-air?

Advertising

• Why does the milkshake! website serve adverts?

Activities

• What activities are available?
• Where can I find activities?

Accessibility

• Are there subtitles on milkshake?